Acorns and Oakleaves.co.uk 

Effective Date: [29/10/2025]

1. Returns

• You can return most products within [10] days of the purchase or delivery date to be eligible for a refund. 

2. Eligibility for Returns

• To be eligible for a return, your item must be:
  • Unused and in the same condition that you 
  • received it.
  • In the original packaging.
  • Accompanied by a receipt or proof of purchase. 

3. Non-Returnable Items 

• The following items are not eligible for return:
  • [Final sale items, custom-made goods, gift cards, or specific hygiene products]. 

4. How to Initiate a Return

• To start a return, please follow these steps:
  • message: enquiries@acornsandoakleaves.co.uk.
  • Provide your order number and details.
  • Damaged
  • Damaged parcel on arrival.
  • Please take a photo of the package,  if the package arrives damaged, email for instructions.
  • The parcel and delivery method will be investigated before agreeing to a return, exchange or refund.